Last updated: August 31, 2026

Aluma Home Care values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, contact us, submit an inquiry, request information, or communicate with us about our services.


By using our website or voluntarily providing information to Aluma Home Care, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Information submitted through contact, inquiry, or intake forms
  • SMS/text messaging consent status, opt-in details, opt-out requests, and communication preferences

We may also collect limited non-personal information automatically, such as browser type, device information, pages visited, and general website usage data through cookies or analytics tools.

How We Use Your Information

Aluma Home Care uses the information collected to:

  • Respond to inquiries and service requests
  • Provide information about our home care services
  • Communicate with you regarding care options, intake questions, scheduling, or next steps
  • Send non-marketing service-related communications, including appointment reminders, service updates, intake follow-ups, customer support messages, and account-related notifications when you have opted in to receive SMS messages
  • Improve our website, services, and user experience
  • Maintain the security and functionality of our website
  • Comply with applicable legal, regulatory, and operational requirements

We do not sell your personal information.

SMS/Text Messaging

If you provide your mobile phone number and opt in to receive SMS/text messages from Aluma Home Care, we may send non-marketing text messages related to your inquiry, care options, intake coordination, scheduling, appointment reminders, service updates, customer support, and account-related notifications.



Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information listed in the Contact Us section below.

Your consent to receive SMS messages is not a condition of purchasing or receiving services from Aluma Home Care. You may still contact us by phone or email if you do not wish to receive text messages.


SMS messages are intended for general communication and customer support. Please do not send sensitive medical, emergency, or urgent health information by text message. If you have an emergency, call 911 or the appropriate emergency service.

SMS Consent and Mobile Information Sharing

Aluma Home Care does not sell, rent, trade, or share SMS opt-in consent, SMS consent status, or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.



Mobile information collected for SMS communications will be used only to provide the text messaging communications you requested or consented to receive, and as necessary for service providers who help us deliver those messages. Such service providers are permitted to use the information only to provide services to Aluma Home Care and are required to protect it..

Cookies and Analytics

Our website may use cookies or similar technologies to help us understand how visitors use our site and to improve performance. You may disable cookies through your browser settings, though some features of the site may not function properly.

  • Respond to inquiries and service requests
  • Provide information about our home care services
  • Communicate with you regarding care options, intake questions, scheduling, or next steps
  • Send non-marketing service-related communications, including appointment reminders, service updates, intake follow-ups, customer support messages, and account-related notifications when you have opted in to receive SMS messages
  • Improve our website, services, and user experience
  • Maintain the security and functionality of our website
  • Comply with applicable legal, regulatory, and operational requirements

Sharing of Information

We do not sell, rent, or trade your personal information. Information may be shared only in the following limited circumstances:

  • With trusted service providers who assist in operating our website, communications, or services, and only as necessary to perform services on our behalf
  • When required by law, regulation, subpoena, court order, or legal process
  • When necessary to protect the rights, safety, or security of Aluma Home Care, our clients, website users, or the public
  • In connection with a business transfer, such as a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections

We do not share personal information with third parties for their own independent marketing purposes without your consent. SMS opt-in data and mobile numbers are not shared with third parties or affiliates for marketing or promotional purposes.

Health Information

Aluma Home Care does not collect protected health information (PHI) through this website unless explicitly provided by you. Any health-related information shared with us is handled with care and confidentiality and in accordance with applicable laws.



Please avoid submitting detailed medical information through public website forms or standard text messages unless specifically requested by Aluma Home Care through an appropriate communication method.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no online transmission, SMS message, email, or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we may delete, de-identify, or securely retain it as required by law or business needs.

Third-Party Links

Our website may contain links to third-party websites. Aluma Home Care is not responsible for the privacy practices, security, or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly. We will respond to reasonable requests in accordance with applicable law.



You may opt out of SMS messages by replying STOP to any text message from us. You may also contact us to update your communication preferences.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact: